Residents and businesses in Coulsdon, a town in south London, have reportedly fallen victim to Facebook's censorship algorithms. The system integrated into the social media platform that flags references to drugs and crimes has mistakenly flagged the "lsd" in the town's name as a reference to the drug LSD. This resulted in content being removed from Facebook business pages and warnings being issued to users.
According to a local news blog, Inside Croydon, various community groups, businesses, and residents of Coulsdon have been affected by this censorship.
Facebook's algorithms have reportedly flagged any mention of "Coulsdon" as violating its community standards, leading to removing posts and warnings about future conduct.
The blog post notes 'LSD' issue has impacted Facebook pages for groups like the "East Coulsdon Residents' Association, Coulsdon West RA, Coulsdon History, the Coulsdon Oral History Project, Theatre Workshop Coulsdon, Coulsdon Home Hardware, Coulsdon Mums and Dads, and Coulsdon Victoria Club."
The report further noted that attempts to reach Meta regarding the Coulsdon issue have been unsuccessful, with no response from the social media company.
Talking about the Coulsdon issue, Meta spokesperson Dave Arnold said, "this was an error that has now been fixed."
This incident is not the first time Meta's algorithms have mistakenly censored content. Earlier this year, posts about wildfires were flagged as spam, and three years ago, posts mentioning the Plymouth Hoe landmark were banned. Read More
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